If your order from Wax & Wit Inc arrives broken or damaged, please contact us within 30 days and we will send you a replacement right away. Contact Wax & Wit Inc at 503-305-3856 or send us a message here.
Purchases from https://www.wax-wit-labs.myshopify.com/ are shipped from our facility in Gladstone, Oregon USA. All orders are processed and shipped within 48 hours of purchase - with the only exception being orders placed after 12pm Friday, which are guaranteed to be shipped in the AM on Monday. (Wax&Wit uses USPS First-Class Mail, PRIORITY Mail, Express Mail, International First-Class Mail, and International PRIORITY Mail as our service options).
Domestic Buyers can expect orders to take only 3-5 business/mail days to arrive on your doorstep, once leaving our facility here in Oregon. Exceptions are to be expected during peak mail-seasons and in observance of Federal Holidays.
We are able to deliver to PO Boxes, APO and FPO addresses. Buyers with PO boxes can expect the same 3-5 business day mail time as Standard Domestic Delivery, once leaving our facility. Our APO/FPO buyers can experience waits of up to one-month before their package arrives depending on global location and other international regulations.
For an additional fee, we will provide USPS PRIORITY shipping for our Buyers. PRIORITY shipping allows the package to arrive on your doorstep 2-3 business/mail days after being shipped from Wax&Wit.
For an additional fee, we will provide Express Delivery of 1-2 days domestically.
International orders MAY take up to 30 days to arrive abroad depending on the region of the world and its Customs regulations. Generally our International Buyers receive their orders 10-20 business/mail days after being shipped from our facility here on the West Coast of the United States. Availability restrictions apply.
For an additional fee International Buyers can opt to ship with USPS PRIORITY International which has a delivery expectancy of 6-10 business days after leaving the Post Office. Availability restrictions apply.
For an additional fee international Buyers can opt to ship with USPS EXPRESS International Mail which has a delivery expectancy of 3-5 day's after leaving the post office. This package is guaranteed, with tracking to your door and is the best way to ship international packages.